Titanium Law Professional Corporation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our legal services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact information (address, phone, email), date of birth, and immigration status.
- Legal Information: Case details, documents, and communications related to your legal matters.
- Technical Information: IP address, browser type, device information, and website usage data.
- Communication Records: Emails, phone calls, and meetings related to your representation.
2. How We Use Your Information
We use the information we collect to:
- Provide immigration legal services and representation
- Communicate with you about your case and our services
- Process payments and manage billing
- Comply with legal and professional obligations
- Improve our website and services
- Send you relevant legal updates and information (with your consent)
3. Legal Professional Privilege
As your legal representatives, all communications between you and Titanium Law are protected by solicitor-client privilege. We maintain strict confidentiality of all information related to your legal matters in accordance with the Rules of Professional Conduct for lawyers in British Columbia and Ontario.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:
- When required by law or court order
- With your explicit written consent
- To government authorities as necessary for your immigration applications
- To trusted service providers who assist in our operations (under strict confidentiality agreements)
- To protect our rights, property, or safety, or that of our clients
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure file storage, encrypted communications, and restricted access to client information.
6. Retention of Information
We retain your personal information and case files in accordance with our professional obligations and applicable laws. Legal professional files are typically retained for a minimum period as required by law and may be retained longer as necessary for ongoing representation or as required by legal obligations.
7. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information (subject to legal obligations)
- Request deletion of your information (where legally permitted)
- File a complaint with the relevant privacy commissioner
8. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Titanium Law Professional Corporation
Unit 615 - 2250 Bovaird Drive East
Brampton, Ontario
Phone: (778) 683-8110
Email: harsher@titaniumlaw.ca
12. Governing Law
This Privacy Policy is governed by the laws of Canada and the provinces of British Columbia and Ontario, including applicable privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.